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Frequently Asked Questions
Find answers to common questions about our products and services
What payment methods do you accept?
We accept only Cash On Delivery.
How long will it take to receive my order?
The delivery time depends on your location. Once shipped, the estimated delivery time is typically 4 to 5 business days.
Can I cancel my order after it has been placed?
We understand that circumstances may change. If you need to cancel your
order, please contact our customer support team as soon as possible. We
will do our best to accommodate your request, but please note that once
an order has been shipped, it cannot be canceled.
How can I contact customer support?
You can reach our customer support team by [phone/email/live chat]
during our business hours, Alternatively, you can submit your inquiry
through the Contact Us page on our website, and we will respond to you
as soon as possible.
What is your return/exchange policy?
If a customer receives a defective item, he can exchange or return it by providing proof of the defective product.
Note:
1. Return/exchange Requests only Accepted up to 48 hours after an item is delivered.
2. Video Proof Must Be Provided.
3. Refunds will be credited to the customer’s bank account within 7-14 working days.